Cookie Policy

Cookies are small text files a website stores on your device. Similar technologies include browser local storage. They let a site remember things between page loads. Most importantly, that you are signed in.

We group the cookies and similar technologies we use into three categories.

Strictly necessary: always on

These are required for the site to work, so they don’t need your consent and can’t be turned off through our banner.

• Authentication / session cookies: set by our authentication provider (Supabase) to keep you securely signed in and to refresh your session. Without these you cannot log in.
• Local storage: used for small interface preferences, such as remembering that a driver has turned on hands-free voice mode in job chat, and for remembering your cookie choice so we don’t ask again on every visit.

Functional third-party script: public pages only

• On-site assistant (Kazagentic): a chat assistant loaded from kazagentictech.com on our public information pages so you can ask questions about our services. It is not loaded on sign-in, password, tracking-link or account pages. It may use your browser storage to keep your conversation going between pages, and the questions you type are processed by the provider to answer them.

Analytics & advertising: only with your consent

These are set only if you accept them via our cookie banner. They help us understand how our marketing performs and measure the actions people take after seeing our ads.

• Google tag (Google Ads): provided by Google, this lets us measure ad conversions and reach people who have shown interest in our service. It can set advertising cookies and identifiers (for example Google’s _gcl_au conversion-linker cookie and related Google advertising cookies). Google processes this data under its own privacy policy.

When you first visit, we show a cookie banner. Until you choose, we apply Google’s Consent Mode with everything set to denied: advertising and analytics tags are blocked from storing cookies or reading identifiers on your device.

• Accept all turns on the analytics & advertising cookies described above.
• Reject non-essential keeps them off. Only the strictly necessary cookies are used. Refusing is as easy as accepting.

You can change your mind at any time. Your choice is remembered on this device until you change it or clear your browser storage.

Manage cookie choices

You can also block or delete cookies in your browser settings. Note that if you block our strictly-necessary authentication cookies you will not be able to sign in or use the dashboard.

We will update this page if our use of cookies changes. See our Privacy Policy for how we handle personal data more generally.

Questions about cookies? Email support@dropnpickup.com.